Exchange/Refund Policy

In general all ticket purchases are non-refundable and non-transferable.

Genuinely can’t make it to an event?

If for any reason you cannot make it to an event, please let us know and we will be more than happy to forward your request to the organiser of the event you have purchased tickets for.

In some instances, event organisers may grant a refund, partial refund or a free transfer to a forthcoming event. However, this decision is at the event organiser’s discretion.

For any queries please contact us.


Please note: Film Awards Night with Live Performances IFFAA 2017 Terms & Conditions/Refund Policy

All Tickets will be issued by Friends India Entertaainment Australia Pty Ltd.

The promoters are here to assist customers in purchasing tickets from Ticketek *And at any time, tickets are strictly non exchangeable and non-refundable. 

Dry Tickets is a medium to purchase the tickets from Ticketek authorize by the organiser. Your payment has been received and Tickets will be issued by the organisers ( Friends India Entertaainment Australia Pty Ltd.)

Here's the details for the organiser

IFFAA (A.B.N: 69 600 557 560)

Office 3-LGF,55 Philip Street
Parramatta NSW 2150 AUSTRALIA
Mob: 0431 347 665 Ph: 02 8897 3916

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